In search of reliable and affordable VPS hosting

I have been searching for a new VPS hosting account to replace the dedicated server that I am taking offline at PacificRack. While I am relatively happy with this lower end server, business has been much slower for design and hosting as I switched my business more to freelance writing. I still have some of my own mainstream sites and host a few others so I am still in need of a hosting package for my own properties and those of clients. Continue reading “In search of reliable and affordable VPS hosting”

Globe & Mail plays dirty pool in a recent article on newspaper readership

I read an interesting article this morning from the Globe & Mail in which is announces that readers are not giving up on newspapers. As a former director of Circulation Sales & Service for a local daily, I read this article and had a chuckle about some of the things that were mentioned. This article had more to do with taking a jab at a competitor than truly addressing the state of newspaper print readership. Continue reading “Globe & Mail plays dirty pool in a recent article on newspaper readership”

Lessons in customer service – Poor service Dominican style

My wife and I recently went to the Dominican Republic with another couple and stayed at the Riu Bachata. The resort itself was beautiful and lived up to its five star billing. The food was hit and miss depending on the day, meal time, and which buffet you attended. What really surprised me though was some of the employees who worked there. Most were very pleasant and helpful, a few were indifferent but the most shocking was the front desk staff. These people were in desperate need of a copy of “Customer Service for Dummies”. Continue reading “Lessons in customer service – Poor service Dominican style”